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3425 Radio Road
Naples, FL 34104
By appointment only
FREQUENTLY ASKED QUESTIONS
30-day return policy. The product must be returned in its original packaging. The product cannot be returned once it is installed. All products must be in new condition with no dents, scuffs, marks of any kind with all its accessories and inserts as applicable.
Shipping costs will be the responsibility of the customer in cases of buyer’s remorse, changed your mind, ordered by mistake, etc.
Fast-Flag will refund the cost of the product and shipping charges if the return is a result of our error or a defective product. If there is a mistake with your order, we will do our best to make it right by sending you a replacement product or issuing a refund once we receive the incorrect item.
As every boat is uniquely different, some customization may be required such as custom adaptor plates or brackets, etc. We will work with our customers to assist with the installation issues that may arise. Please contact us for more details.
3425 Radio Road
Naples, FL 34104
We recognize that once you receive your flag you may decide that it is either too small or too large, as long as you have not installed the flag/mounted the flag and have kept all the original packaging and box materials, please contact us for exchange. Please review our Return Policy.
Our fold-down base option is designed and manufactured to fit all 20” and 30” flags.
All our flags come in standard powder coated white. However, we offer custom powder coated options. Contact us for details. The white powder coated flag can be painted and finished as you desire to suit your boat’s color scheme.
Typically, flags on boats are mounted near the aft or stern section of the vessel at its highest point. However, with today’s modern vessels and unique designs, the location of the flag is dependent on available space on your vessel. If you have concerns regarding the placement of the flag on your boat, please send us pictures and we will be happy to assist.
You can learn more about Finding the Right Flag for You on our website. This section shows the various size flags and boats.
Yes, in some unique situations the base of the flag may need to be customized to fit your vessel and/or location. In some cases, the angel of incline of the flag mast may require modification. Learn more about our custom options.
Each and every boat is uniquely different in its layout. In some conditions, the anchor light can be attached to the top of the flag to be in compliance with US Coast Guard Regulations. In other cases, where the flag may be better suited in a different location on the boat, this may not work. Careful plaining of the location of the flag is paramount before installation.
Depending on your particular boat and placement of the flag you may decide to install LED light strips to fully illuminate your flag. All of our flags come standard with deflector shields which are designed to receive the LED strips. We recommend Plashlights.
Because we do not specialize in lighting. Plashlights offers a lifetime warrantee and their products are a true IP-68 rated product (water proof) and they offer hundreds of options in lighting your entire boat.